Here's how to return something ...
AllegroElectronics.com is a division of AllegroMedical.com
Step 1:
Before returning anything, you must first obtain a Returned Merchandise Authorization (RMA) number. An RMA number can be obtained by contacting Customer Service Representatives. It is important that the RMA number is clearly written on the outside of the box. Packages received without an RMA number will be returned to you.
Step 2:
If you paid for the purchase with a credit card, your account will be credited back the amount of the purchase once the product has been received. If you paid with a check or money order, allow 2-4 weeks to receive your refund check from AllegroElectronics.com from the time we receive the returned product.
Step 3:
On all product returns, you are responsible for arranging shipment of the product back to the appropriate AllegroElectronics.com warehouse. You may use UPS, FedEx, or any other ground parcel carrier of your choice.
Step 4:
If you are returning an item that is defective or shipped in error, we apologize for your inconvenience. We will reimburse you the delivery costs and the cost to ship the product back to us. For any other return, you are responsible for the original delivery costs and the return shipping expense.
Terms & Policies
These policies supersede policies appearing on all other AllegroElectronics.com literature, and are in effect for purchases made after October 30, 1997.
For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. AllegroElectronics.com is not responsible for manufacturer price changes, which may occur at any time without notice.
Please keep all packing material and documentation in the event that your equipment has to be serviced or returned.
Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and the nature of the problem.
All products to be returned must be returned within 30 days from the invoice date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.
AllegroElectronics.com reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY.
*UNAUTHORIZED RETURN NOTIFICATION* Customers will be charged for shipping fees associated with unauthorized returns that have to be redirected to Allegro's warehouse locations.
Return Policy
